![]() ![]() Click More Settings in the new dialogue box.Select the Exchange account and click the Change button.Open Outlook, go to File > Account Settings > Account Settings.You must disable this setting to get rid of the password prompt issue. Step by step process to resolve the issue In Outlook if the identification settings for users are activated (configured with an Exchange account), it demands for login credentials on a regular basis. Antivirus program causes Outlook error.Ĭompatible with Windows, Mac OS, and Android.The Outlook password stored by the credential manager is incorrect.Outlook is configured to prompt for credentials. ![]() There are several reasons why Outlook keeps prompting for a password: Why does Outlook keep prompting for a password? ![]() It is not a normal function in Outlook and needs to be resolved to work uninterruptedly with the application. It annoys users who are involved in some urgent tasks, such as drafting or sending emails containing critical information, because users need to enter the password of the Outlook profile every time to continue the work in progress. One such error that may occur is that Outlook keeps prompting for a password. If this process is successful, your Inbox should display, and mail should start syncing.Microsoft Outlook is a highly effective and simple to manage personal information manager, but sometimes it does not work as expected due to occurring errors present. When Outlook prompts for your credentials, enter the full email address and password for the mailbox, and check the box Remember My Credentials. There may be anywhere from one to three entries listed.Ĭlose all windows, and re-open Outlook. Repeat this process for all credentials matching Outlook(15/16) and your email address. On the detail page of the credential entry, click remove to remove the credential from the manager. Under the Generic Credentials heading, find the credentials that have Outlook(15/16) and your email address.įor example may not be exactly as shown, but use it as a base guideline.Ĭlick the arrow next to the entry to display it. Click the Start Menu (or press the Windows key), and then search for Credential Manager.Ĭlick on Credential Manager to open it, and then click Windows Credentials. ![]()
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